Our Pledge

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Our Pledge

Our Pledge to Clients

At the Knudsen Law Firm, we know this is what clients want, and we promise to deliver:

  • Value. Whatever the fee arrangement is – alternate, fixed or hourly – you will get your money’s worth.
  • Solutions to (and prevention of) problems, i.e., getting you out of trouble.
  • Money. Ways to save it, keep it or make it.
  • Expertise in the particular area(s) of law where you need counsel.
  • Attention. You will feel that you are our most important client.
  • Communication. Only bats and mushrooms like to be kept in the dark. You won’t be.
  • To be involved. You will be asked your opinion and have a say in every decision.
  • Timeliness. We will meet every deadline.
  • Courtesy and respect. You will be treated as a person, not just a file.
  • No surprises. We will tell you what will happen and prepare you for what might happen.
  • Prompt and understandable billing.
  • Prompt answers. To questions – and to any complaints.
  • Guidance and counsel. On what you must or should do.
  • Responsiveness.
  • Advocacy.
  • Follow through.

If you do not find that have met or exceeded your expectations in all of these areas, I want to hear about it. I personally will do what it takes to make you satisfied.

“We help you deal with it”

August 5th, 2010|Uncategorized|